WordPress is a powerful and popular platform, but like any software, it can encounter emergencies that may impact your site’s performance, security, or functionality. Here are the top 10 WordPress Emergencies and how you can fix them quickly.
1. White Screen of Death (WSOD)
The WSOD is when your site displays a blank white screen without any error message. It often occurs due to PHP errors or plugin/theme conflicts.
Solution:
- Deactivate all plugins via FTP or cPanel.
- Switch to a default theme like Twenty Twenty-One.
- Increase PHP memory limit in
wp-config.php
by addingdefine('WP_MEMORY_LIMIT', '256M');
. - Check the error log for PHP errors.
2. 500 Internal Server Error
This is one of the most common errors, indicating a server-side issue.
Solution:
- Rename
.htaccess
file via FTP to regenerate it. - Increase the PHP memory limit.
- Reinstall core WordPress files by going to Dashboard > Updates > Reinstall Now.
- Check for plugin conflicts.
3. Database Connection Error
If your site can't connect to the database, it may be due to incorrect database credentials or a crashed database.
Solution:
- Verify the credentials in the
wp-config.php
file. - Repair the database by adding
define('WP_ALLOW_REPAIR', true);
towp-config.php
and accessingyoursite.com/wp-admin/maint/repair.php
. - Restart your database server if you have access to it.
4. 404 Errors on Pages or Posts
When visitors or search engines encounter 404 errors, it can harm your SEO and user experience.
Solution:
- Go to Settings > Permalinks and click "Save Changes" to refresh the permalinks.
- Check if the page/post was deleted or the URL has been changed.
5. Website Hacked or Malware Detected
Hacked sites can be disastrous, affecting security, SEO, and trustworthiness.
Solution:
- Install a security plugin like Wordfence or Sucuri.
- Scan your site for malware.
- Change all passwords and update WordPress, plugins, and themes.
- Restore from a clean backup.
- Harden your security by disabling file editing and limiting login attempts.
6. Error Establishing SSL Connection (HTTPS Not Working)
If your site is not loading with HTTPS, your SSL certificate may not be installed or configured correctly.
Solution:
- Verify that your SSL certificate is installed.
- Use the plugin Really Simple SSL to configure HTTPS.
- Update your
wp-config.php
file to force SSL by addingdefine('FORCE_SSL_ADMIN', true);
.
7. Slow Website Loading
A slow site can lead to higher bounce rates and poor user experience.
Solution:
- Optimize images with a plugin like Smush or ShortPixel.
- Enable caching using plugins like W3 Total Cache or WP Rocket.
- Use a CDN (Content Delivery Network) like Cloudflare.
- Minify CSS, JavaScript, and HTML.
8. Failed WordPress Update
If an update to WordPress, a theme, or a plugin fails, your site can become unstable or even crash.
Solution:
- Manually update via FTP by downloading the latest version of WordPress or the plugin/theme.
- Clear any site caching that might be causing issues.
- Restore your site from a backup if necessary.
9. Unable to Upload Media Files
If you encounter errors when uploading images, videos, or documents, it could be due to incorrect file permissions or file size limits.
Solution:
- Set correct file permissions (755 for directories, 644 for files).
- Increase the file upload limit in
php.ini
by adjustingupload_max_filesize
andpost_max_size
. - Check if your storage is full on your hosting plan.
10. Locked Out of Admin Dashboard
If you can't access your WordPress dashboard due to incorrect login attempts, a plugin error, or hacking, it's an urgent problem.
Solution:
- Reset your password via the "Lost your password?" option.
- Disable security or login limit plugins via FTP.
- Use phpMyAdmin to change the admin password directly in the WordPress database.
- Restore from a backup if the site was hacked.
Conclusion
These WordPress emergencies can cause significant disruption, but with the right steps, you can quickly address and resolve them. It’s important to regularly back up your site and keep your WordPress, plugins, and themes up-to-date to minimize the risk of such issues occurring.