The SmartWorks comeback story offers valuable lessons in business resilience and reinvention. When the pandemic hit the shared workspace industry hard, Neetish Sarda doubled down on enterprise clients and premium offerings rather than retreating. This strategic bet has positioned SmartWorks as India's largest enterprise-focused flexible workspace provider today. Their ability to maintain strong landlord partnerships while delivering exceptional tenant experiences created a win-win ecosystem that's driving sustainable growth in the new normal of hybrid work arrangements.