How is ITIL Used in Real Companies?

The IT Infrastructure Library (ITIL) framework is not just theory — it’s a practical approach that real-world companies use every day to improve their IT service delivery. From tech giants to banks and healthcare organizations, ITIL has found applications across industries because of its adaptability and focus on delivering value.

To understand the ITIL Certification meaning, it’s important to recognize that ITIL offers a structured set of practices for managing IT services. These practices help organizations align IT with business needs, ensure consistent service delivery, and reduce risks and costs. But how does this actually work in real business environments?

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