Starting a taxi business in Bosnia and Herzegovina requires navigating local regulations, obtaining the proper licenses, and managing a fleet and drivers. Below is a step-by-step guide to help you get started:

✅ 1. Market Research
Understand demand in your target city (e.g., Sarajevo, Banja Luka, Mostar).

Study competition, pricing, and customer preferences (e.g., traditional taxis vs. app-based).

Analyze the feasibility of owning vs. leasing cars.

✅ 2. Choose Your Business Structure
You can register as:

Sole Proprietorship (Obrt)

Limited Liability Company (d.o.o.)

Craft or small business license for taxi drivers (especially in the Federation of BiH)

Consult a local lawyer or accountant to determine the best structure.

✅ 3. Register Your Business
You must register with:

Court or municipal authority (depending on the entity type)

Tax Administration (for VAT, if applicable)

Statistical Office

Pension and health funds

Documents typically required:

ID or passport

Proof of address

Founding documents (for LLCs)

Business plan (sometimes)

✅ 4. Get a Taxi License
Taxi operation is regulated at the municipal level. Requirements may vary by canton (in the Federation) or by entity.

Requirements generally include:
Application to the local municipal transport department

Vehicle inspection and certification

Taxi permit/medallion

Proof of residence and clean criminal record

Professional driver’s license (Category B + additional taxi test)

You may also need:

Radio connection (for dispatch)

Taxi meter and receipt printer

Markings and signage (light, logo, license number)

⚠️ Each municipality (e.g., Sarajevo Canton) has its own rules, including a cap on the number of taxi licenses issued. Some areas may require a public call/competition.

✅ 5. Acquire Vehicles
Decide whether to:

Buy new or used cars

Use electric, hybrid, or gas-powered vehicles

Ensure:

The vehicle meets emissions and technical standards

Has insurance and registration

Is equipped with:

Taxi meter

Signage/light

GPS or dispatch system

✅ 6. Hire Drivers
Drivers must have:

Valid B-category driving license

A professional driver’s license (posebna vozačka dozvola za taksi)

Clean criminal and traffic records

Medical certificate (sometimes)

You can:

Hire them as employees

Contract with self-employed drivers (they must have their own license)

✅ 7. Set Up Dispatch or App Service
Options:

Traditional radio dispatch

Use a third-party app like mojTaxi, Bolt, or Yandex

Develop your own booking system

✅ 8. Comply With Taxes and Regulations
Ongoing requirements:

Pay contributions (health, pension)

VAT registration (if annual turnover > KM 50,00

Maintain business books and submit tax returns

Follow vehicle inspection schedules

✅ 9. Branding and Promotion
Name, logo, and business cards

Website, mobile app, or partnership with platforms

Social media marketing

Loyalty programs or discounts

✅ 10. Optional: Expand With Fleet or Niche Services
Corporate contracts

Airport transfers

Wheelchair-accessible vehicles

Eco-taxis or ride-hailing apps

Resources
Chamber of Commerce (Privredna Komora)

Municipal websites (e.g., Sarajevo Canton Transport Department)

Ministry of Transport and Communications (for national-level regulations) https://www.grepixit.com/blog/....how-to-start-a-taxi-

How to Start a Taxi Business in Croatia: The Definitive Guide

Starting a taxi business in Croatia can be a profitable venture given the country’s thriving tourism sector and the growing demand for transportation services. Here is a step-by-step guide to help you navigate the process:

Step 1: Conduct Market Research

Analyze the demand for taxi services in specific regions, particularly tourist-heavy areas like Dubrovnik, Split, and Zagreb.

Assess the competition and identify underserved areas.

Understand the pricing structure and common taxi fare rates in Croatia.

Step 2: Develop a Business Plan

Define your target market, including tourists, locals, or corporate clients.

Choose a business model – will you operate as a solo driver, or will you have a fleet?

Outline startup costs, including vehicle acquisition, permits, insurance, and marketing.

Include a financial plan with projected revenue, expenses, and break-even analysis.

Step 3: Register Your Business

Choose a legal structure – sole proprietorship, limited liability company (d.o.o.), or a trade (obrt).

Register the business with the Croatian Commercial Court (Trgovački sud).

Obtain a VAT number from the Tax Administration Office.

Step 4: Obtain Necessary Licenses and Permits

Apply for a taxi license through the local city or municipal authority.

Complete the required taxi driver training program.

Pass a medical exam and background check.

Ensure your vehicle meets safety and quality standards set by the Ministry of the Sea, Transport, and Infrastructure.

Step 5: Purchase Vehicles and Equipment

Choose vehicles that meet the local taxi regulations, including size, safety features, and fuel efficiency.

Equip vehicles with taxi meters, GPS systems, and digital payment systems.

Ensure the taxi has a visible identification number and appropriate signage.

Step 6: Get Insurance

Obtain the necessary insurance, including liability, comprehensive, and passenger insurance.

Consider additional coverage for vehicle damage or accidents.

Step 7: Hire Drivers (if applicable)

Verify that potential drivers meet licensing and background check requirements.

Draft employment contracts and define payment structure (commission-based, salary, etc.).

Provide training on customer service, navigation, and digital payment systems.

Step 8: Set Up a Booking and Dispatch System

Implement a booking system – either through a mobile app, phone, or partnership with existing ride-hailing platforms.

Develop a website or mobile app for customer booking and tracking.

Step 9: Marketing and Promotion

Register your business with Google My Business and other local directories.

Offer promotions to attract initial customers.

Network with hotels, airports, and tourist centers to secure transportation agreements.

Step 10: Compliance and Reporting

Maintain accurate financial records for tax purposes.

Renew licenses and permits annually as required.

Comply with Croatia’s taxi regulations, including fare pricing, vehicle inspections, and driver conduct.

Starting a taxi business in Croatia involves a detailed process of legal registration, vehicle acquisition, and obtaining the necessary permits. By carefully planning and adhering to regulations, you can build a successful and sustainable taxi service in the country.

https://www.grepixit.com/blog/....how-to-start-a-taxi-

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