What is the Difference Between Conversational AI and Chatbots?
Businesses are increasingly adopting Artificial Intelligence Chatbots to enhance customer experience and reduce service costs. AI Development companies create chatbots that offer 24/7 support, handle simple inquiries, and improve with machine learning. While chatbots follow predefined rules, conversational AI enables more natural, context-aware interactions. This technology revolutionizes customer service, providing intelligent and personalized user experiences.
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